Terms of service
1. General Conditions
By using this website, you confirm that:
You are at least the age of majority in your country of residence, or
You are using this website under the supervision of a parent or legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Custom Orders
All products sold by SentiMoFrame are custom-made and produced on demand based on the information provided by the customer at checkout.
By placing an order, you acknowledge that:
Custom products are created specifically for you
Changes or cancellations are not possible once production has started
Minor variations in color, size, or appearance may occur due to the nature of printing and manufacturing
3. Accuracy of Information
You are solely responsible for ensuring that:
All text, locations, dates, coordinates, and personalisation details are correct
Uploaded or generated images are accurate and final before checkout
SentiMoFrame is not responsible for:
Misspellings
Incorrect dates, locations, or coordinates
Design choices approved by the customer
Low-quality, pixelated, or blurry results caused by customer-provided or generated images
4. Pricing & Payments
All prices are listed in the currency shown at checkout and include applicable taxes unless stated otherwise.
We reserve the right to:
Modify product prices at any time without prior notice
Correct pricing errors, even after an order has been placed (with notification)
Payment must be completed in full before production begins.
5. Shipping & Delivery
Delivery times provided are estimates only and may vary due to:
Production times
Carrier delays
Customs processing (for international orders)
SentiMoFrame is not responsible for delays caused by shipping carriers, customs authorities, or events beyond our control.
6. Returns & Refunds
Due to the custom nature of our products, returns and refunds are only accepted if:
The item arrives damaged, cracked, defective, or misprinted
The wrong item was received
Refunds will not be issued for:
Customer errors (misspellings, incorrect data, wrong selections)
Design dissatisfaction after approval
Normal wear and tear
Minor color differences between screen and printed product
For full details, please review our Refund Policy.
7. Intellectual Property
All content on this website, including but not limited to:
Designs
Layouts
Text
Images
Logos
Code
is the property of SentiMoFrame and may not be copied, reproduced, distributed, or used without written permission.
8. Third-Party Services
We may use third-party services (such as payment providers, shipping carriers, and image hosting platforms) to operate our business.
We are not responsible for:
Errors or interruptions caused by third-party services
Third-party policies, practices, or actions
9. Limitation of Liability
To the fullest extent permitted by law, SentiMoFrame shall not be liable for any indirect, incidental, special, or consequential damages arising from:
Use of our website or services
Purchase or use of our products
Errors or omissions in content
Delays or service interruptions
Our total liability shall not exceed the amount paid for the product in question.
10. Indemnification
You agree to indemnify and hold harmless SentiMoFrame from any claims, damages, losses, or expenses arising from:
Your breach of these Terms
Your misuse of our services
Your violation of any laws or third-party rights
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on the website.
13. Contact Information
For any questions regarding these Terms, please contact us at:
Your continued use of the website constitutes acceptance of the updated Terms.